Refund and Exchange Policy

30-Day Money-Back Guarantee

At VibeGreen, we are committed to providing a seamless shopping experience. Your satisfaction is our priority, which is why we offer a 30-Day Money-Back Guarantee on all purchases.

We want you to be happy with your purchase! If you're not completely satisfied, we're here to help.

Returns

We accept returns within 30 days of receiving your order.

Returns must be made within this 30 day window for store credit.

The customer is responsible for return shipping costs.

All returned items must be unused, unwashed, and in their original packaging with tags attached.

A valid proof of purchase is required.

There is no restocking fee for returns.

Store Credit

Returned items will be refunded in the form of store credit. Store credit will be issued once your return is processed.

Store credit is valid for one year from the date of issuance.

Exchanges

If you'd like to exchange an item, we encourage you to return it for store credit and then place a new order for the item you want. This will allow you to get the correct size or color more quickly.

The customer is responsible for the return shipping costs on exchanges as well.

Final Sale Items

Please note that final sale items are non-returnable and non-exchangeable. The following item is considered a final sale: None at this time. 

How to Return or Exchange

Contact us at shopvibegreen@gmail.com within 30 days of receiving your order to request a return authorization.

Provide your order number and details about the return or exchange.

We will provide you with instructions on how to return your item.

Once your return is received and inspected, we will issue store credit.

Please note, shipping charges are non-refundable, and you are responsible for all return shipping costs.

Thank you for shopping with us! If you have any questions or need assistance, feel free to reach out.