Terms of Service

This website is operated by VibeGreen. Throughout the site, the terms “we”, “us” and “our” refer to VibeGreen. VibeGreen offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store are also subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

1. Product Selection and Descriptions

1.1 Product Quality and Sourcing

Our eco-friendly products are carefully sourced from reputable suppliers. We commit to providing items that meet our sustainability standards and promote environmentally responsible consumption. All products sold on our platform are based on opinion and personal preferences, with no specific guarantees regarding individual satisfaction.

1.2 Product Descriptions

Each product listed on our website will have a clear description, including key features, environmental benefits, and potential limitations. We encourage customers to read these descriptions thoroughly before making a purchase.

2. Ordering Process

2.1 Customer Orders

Orders will be processed automatically once payment is confirmed. Customers will receive an email confirmation with their order details. All orders are considered final at the time of purchase.

2.2 Order Fulfillment

Orders are drop shipped directly from our suppliers to the customer’s designated shipping address. We ensure that fulfillment times are communicated clearly at checkout. Please note that delivery times may vary depending on the supplier’s location and shipping method.

3. Customer Communication and Dispute Resolution

3.1 Customer Inquiries

For any questions or concerns, customers can reach out to our customer support team via shopvibegreen@gmail.com. We aim to respond to inquiries within 48 hours during business days.

3.2 Dispute Resolution

In the event of any disputes or complaints regarding an order, product, or service, we will attempt to resolve the issue in a professional and timely manner. If an amicable resolution cannot be reached, the matter will be addressed according to the applicable laws of Ontario, CA, and customers agree to submit any claims to arbitration or mediation before pursuing other legal action.

4. Privacy and Data Protection

4.1 Customer Information

VibeGreen is committed to safeguarding customer privacy and protecting personal data. We will not share, sell, or lease customer information to third parties except as required to process payments and fulfill orders.

4.2 Data Retention

Customer data will be retained for as long as necessary to process transactions, comply with legal requirements, and improve our services. Customers may request to have their data deleted by contacting our support team.

5. Legal Disclaimer and Limitations of Liability

5.1 Product Information

VibeGreen does not guarantee that the products are free from defects or meet every customer’s expectations. All products are sold “as is,” and the customer accepts responsibility for assessing the suitability of the products for their needs.

5.2 Limitation of Liability

In no event will VibeGreen or its suppliers be liable for any indirect, incidental, special, or consequential damages arising out of or related to the sale of our products, even if we have been advised of the possibility of such damages.

6. Amendments to Policy

6.1 Policy Changes

VibeGreen reserves the right to modify or update this Business Policy and Procedures document at any time. Any changes will be posted on our website, and customers are encouraged to review this document periodically for updates.

7. Acknowledgment and Agreement

By completing a purchase, customers acknowledge that they have read, understood, and agreed to the terms outlined in this Business Policy and Procedures document.

Additional Terms:

You must be at least the age of majority in your province or have consent to use this site.
You may not use our products for illegal or unauthorized purposes or violate any laws in your jurisdiction.
We reserve the right to refuse service to anyone at any time for any reason.
For more details, please review our Refund Policy and other linked policies on our website.

Contact Information: