We’re here to help - calm, clear, and ready when you need us. Whether you have a question about your order, need product info, or want to register your gear, our team is committed to making your experience smooth and worry-free.
Outdoor & Survival Essentials
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Track your order status, view shipping updates, and see your order history - all in one place.
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Find quick answers to common questions about products, orders, returns, and more.
Shipping
Get details on delivery times, shipping options, and how we handle delays or special requests.
REGISTER YOUR PRODUCT
Register your VibeGreen gear for warranty, updates, and exclusive tips.