Shipping Information
Shipping Policy
Thank you for shopping with us! We aim to process and ship your order as quickly as possible. Below is everything you need to know about our shipping process:
Processing Time
All orders are processed and shipped within 2-3 business days (excluding weekends and holidays).
Please allow additional time for processing during peak periods (holidays, promotions, etc.).
Shipping Rates
- Standard Shipping: Rates are calculated at checkout based on your location and the weight of your order.
- We also offer expedited shipping options, which can be selected at checkout.
Shipping Methods
We offer a variety of shipping methods, including:
- Standard Shipping
- Expedited Shipping (2-3 days)
- International Shipping (where applicable)
Delivery Time
Delivery times vary depending on your location. Once shipped, most orders will arrive within:
- Domestic: 5-7 business days (Standard)
- Expedited Domestic: 2-3 business days
- International: 7-21 business days, depending on the destination
Please note, delivery times are estimates and can vary depending on carrier delays or unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment.
International Shipping
We do offer international shipping to select countries. Shipping rates and delivery times will be calculated at checkout.
Please note that customers are responsible for any customs fees, import duties, or taxes applied to international orders.
Missing or Lost Shipments
If your order is lost in transit or delayed, please contact us at shopvibegreen@gmail.com and we will assist you in tracking it down or processing a claim.
Incorrect Shipping Address
Please ensure that your shipping address is correct before completing your order. We are not responsible for items shipped to incorrect addresses provided by the customer.
We Do Not Ship to P.O. Boxes
At this time, we are unable to ship to P.O. Box addresses. Please provide a valid residential or business address for delivery.
Due to high demand, orders may take 2-4 weeks to arrive. We appreciate your patience as we work to deliver your order as quickly as possible.
For any questions regarding your shipment, please email us at shopvibegreen@gmail.com. Our team will be happy to assist you!